অনার্স ২য় বর্ষের সাজেশন মার্কেটিং ব্যবসায় যোগাযোগ

 অনার্স ২য় বর্ষের সাজেশন

পরীক্ষা ২০২১

বিভাগ মার্কেটিং

ব্যবসায় যোগাযোগ

বিষয় কোড ২২২৩০১

অধ্যায় ১

part A

what is communication

what are concrete words

what is adaptation

what is communication model

what is silent communication

what is paragraph

part B 

what is communication process

describe the basic principles of adaptations

Discuss the importance of adaptation in communication

Explain need of adaptation in communication

part c

discuss the functions of business communication

what is effective communication? what are the characteristics off effective communication

Discuss the elements of communication process 

chapter 2

part 1

what is business letter

what does the word interview mean

what is letter of enquiry

what does Saint inquiry later and to whom

part B

what is business letter

why the of directness in operational communication is desirable

Discuss the  features of office memo 

compare between an office memo and a letter

part c

what do you mean by indirectness in bad news messages

write a me Memo to  the employees regarding maintaining office hour stricty 

discuss the various pasts of standard business letter

a what is promotion letter

b Draft a complaint letter to a supplier company for supplying defective goods 

chapter 3

part a

what are sales letters 

what is circular letter

write an inquiry letter requesting for price list and catalogue

write a suitable joining letter as a probationary officer

  part b

what is Resume

write an enquiry letter requesting for price list and catalogue.

write a suitable joining letter as probationary officer

part c

a draft application letter 

b draft a specimen copy of application letter for the post of probationary a officer of a commercial bank 

one of your customers has not neither responded not paid  long overdue bills  in spite of repeated reminders right a third reminder letter  to pay his dues.

a what is appointment letter

b Bangladesh tea company nasirbad Chittagong has decided to appoint Mr Abdul Karim of 34 elephant  road Dhaka as their accounts officer as a managing director of company. write an appointment  to the incumbent 

 Draft a specimen of chronological c.v for the post of  marketing officer

chapter 4

what is business report

what is interpretative report 

what is analytical report

what ate techinal words

part B

define report 

what are na the objectives of business report

show the differences between formal and informal report

how does an analytical report form eka informstional report 

Discuss the characteristics of business report

part c

Describe the importance of business report

prepare a weekly report on share market of dhaka stock Exchange limited

a what do you mean by market report

B prepare a weekly report on the fresh vegetable marketing different parts of dhaka city

Discuss the contents of a standard business report

Discuss the diferent parts of an analytical report

a customer has not yet paid his dues. draft an inquiry little asking for payment and explanation for non payment

chapter 5

part A

where do use graphic and visual aids

what does grapevine mean

what is negeative announcement 

define speech 

what is face to face communication

what is communication environment

part B

show the difference between verbal communication

Describe the advantages and disadvantages of using pictographs

part c

How selling throught telephone can be made more effective 

a what is internet

B discuss the advantages of internet

a discuss the advantage of using overhead projector

B discuss the guidelines for using graphic and visual AIDS 

chapter 6

part a

what is oral communication

define memo

what is upward memo

what is  memorandum

define meeting

what is an interview

what is company meeting

part B

what are the different parts of speech

what are the guidelines for making effective telephone calls

how an interview later writing

discuss the basic element of good talking

part c

a discuss the advantage of oral communication

B describe the conducting  and participating in meeting

what are the various types of meeting

what are the qualities of  good interview?How to conduct an interview effectively

discuss the various types of interview

discuss the major types of oral communication