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অনার্স দ্বিতীয় বর্ষ পরীক্ষা 20 ফিন্যান্স & ব্যাংকিং ব্যবসায় যোগাযোগ ও প্রতিবেদন

 অনার্স দ্বিতীয় বর্ষ পরীক্ষা 20

বিভাগ ফিন্যান্স & ব্যাংকিং

বিষয় ব্যবসায় যোগাযোগ  ও প্রতিবেদন 

বিষয় কোড 222413

Honors Second Year Examination 20  Finance & Banking Business Communication and Reporting


অধ্যায় 1 

ক বিভাগ 

What  is communication 

Defune business communication 

what is feedback 

what is two way communication 

খ বিভাগ 

what are the barriers to effective communicatiion 

Communication is the life of any organization  explain 

Describe the 7cs of communication

mention the conditions of effective communication 

গ বিভাগ 

a Define communication model 

b Discuss the imortance of communication model 

Discuss the essential qualities of  a good communication 

what is effective communication 

a what do you mean communication process 

b Discuss elements of communiction process 

Narrate the different types of communication process

 অধ্যায় 2 

ক বিভাগ 

what is meant by mass communication 

what is resum 

খ বিভাগ 

what are the objectives of mass communication

Briefly discuss the merits of horizontal communication 

what causes the grapevine to be acticve


গ বিভাগ 

a what do you mean by mass communication

a Discuss the different types of mass communication

b what are the pre conditions for successfil mass communication 

Define downward  communication


অধ্যায় 3 


খ বিভাগ 

Discuss the qualities of a idel business letter 

Under what circumstances written communication is more effective 

Part C 

a what is business letter

b Sketch the different parts of business letter



a Define complaint lette

b what factors should consider while complaint letter 


অধ্যায় 4 

খ বিভাগ 

Discuss the limitations of oral  communication

গ বিভাগ 

Discuss the qualitis of good speech 

Discuss various electronic media in oral communication 

অধ্যায় 5 

ক বিভাগ 

what is gestures

খ বিভাগ 

State the different kinds of non verbal communication 

what are the techniqes of non verbal conmunication 


গ বিভাগ 

What is Audio visual communication 

a Define non verbal  communication

b state the symbols of non verbal communication 

অধ্যায় 6 

ক বিভাগ 

Define video conference 

খ বিভাগ 

Narrate the major media of internal communication

গ বিভাগ 

Discuss the essential factors for effective internal communication 

অধ্যায় 7 

ক বিভাগ 

Elaborate SMS 

What is teleconference 

part B 

what are the procedures and rules for receiving inward mails 

what are the demerits of using internet 

part c 

what    is the role of ICT in business communication

a what is video conferencing

b Briefly discuss and advantages of video conferencing

Discuss the major media of electornic communication. 


অধ্যায় 8 

খ বিভাগ 

How does memorandum differ letter 

গ বিভাগ 

a what is memo 

b Discuss the features of office memo 

অধ্যায় 9 

ক বিভাগ 

what do you mean by report 

what Is analytical  report 

খ বিভাগ 

Discuss the pre-reqisties of a good report 

what is analytical report 

গ বিভাগ 

a Define report 

b Draft a weekly report on the Dhaka stock Exchange 

prepare a daily sales report of an electronic shop of dhaka city. 



অধ্যায় 10 

খ  বিভাগ 

Discuss the structure of essay.

গ বিভাগ 

write a short eassy about Garment industries problems and  prospects. Write a short eassy on effective communication vs Business Development.

অধ্যায় 11 

ক বিভাগ 

what is abbreviation 

Write down the full mezning of TQM 

খ ও গ বিভাগ 

Elaborate the following terms.

অধ্যায় 12

what is addendum. 

Surrender value 

what is treasury bond 

b&c part 

Write is trems of trade 

Discuss the important of using commercial terms in business

অধ্যায় 13 

ক বিভাগ 

 what is comprechension 

part b 

what is precise

part c 

Discuss the golden rules for writing good precise. 

অধ্যায় 14 

a part

What is converstation 

b part 

what is Agenda 

compare between agenda and minute 

part c 

a discuss the types of resolution 

b comare betweeb minute and resolution 

Briefly discuss the advabtages and disadvantages of meeting 


অধ্যায় 15 

b part 

what is messenger.s dispatcg book 

c part 

Discuss the inward correspondence register and mail folder

Discuss the principles of records management 

অধ্যায় 16 

what is app 

twitter .

Facebook 

posture

E-commerce 

fax

internet 


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